My Practice and Privacy Notice

About my practice:

I have worked with children, young people, parents and individual adults to help them achieve educational and personal success and well being.  Through ‘research in practice’ I have helped with a tremendous variety of learning and behavioural issues.  I now focus entirely upon writing, consultation and media-related work.

In all my work I try to find out as much as possible about the factors and influences that are contributing to the situation. I use ‘positive psychology’ with a firm commitment to the humanistic psychology principles of acceptance, congruence and empathy. Along with an in-depth understanding and knowledge of psychological theory I draw on upon a number of applied psychology approaches including cognitive behaviour therapy, art therapy, family therapy, solution focused brief therapy and personal construct psychology.

I believe it is essential to ‘walk the talk’ and to always provide services which I would be happy for myself or a loved one to receive. I can offer consultation and write about family issues including new siblings and sibling rivalry; relationships; holidays and festivals; loss and bereavement, academic achievement; media involvement; healthy eating and obesity; sleep issues; alcohol and drug; school issues include starting/changing/leaving school; literacy and numeracy skills development; home-school collaboration; exams; behavioural difficulties; school expulsions; specific learning difficulties include dyslexia, dyspraxia, and attention issues. Other topics include key areas affecting school life such as attendance, study skills, friendship, bullying, shyness, relationships and sex education.  I am married and have four young adults of my own so have a great deal of first hand experience of family life, child development and the challenges and joys of adolescence and early adulthood.

Over the years, I’ve worked with hundreds of different clients, including organisations and the community and I have received positive feedback about the difference my work has made. I relish the prospect of meeting new clients and taking on new opportunities through my new work focus, which consists of writing, consultation and media projects.

 

Privacy Notice for KC Chartered Psychologist Services LLP

Dr Kairen Cullen CPsychol AFBPsS


 

This is the privacy notice of Dr Kairen Cullen. In this document “I” refers to Dr Kairen Cullen.

Introduction

This is a notice to inform you of my policy about all information that I record about you. It sets out the conditions under which I may process any information that I collect from you, or that you provide to me. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. If there are one or more points below with which you are not happy you are free to cancel your appointment.

  • I take seriously the protection of your privacy and confidentiality. I understand that all clients are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party
  • I undertake to preserve the confidentiality of all information you provide to me and hope that you reciprocate.
  • My policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
  • The law requires me to tell you about your rights and my obligations to you in regards to the processing and control of your personal data. I do this now, by requesting that you read the information provided at knowyourprivacyrights.org

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Except as set out below, I do not share, or sell, or disclose to a third party, any information collected as part of an assessment.

 

The bases on which I process information about you

The law makes it a requirement to determine under which of six defined bases I process different categories of your personal information, and to notify you of the basis for each category. If a basis on which I process your personal information is no longer relevant then I shall immediately stop processing your data. If the basis changes then if required by law I shall notify you of the change and of any new basis under which I have determined that I can continue to process your information.

 

Although I am no longer offering individual assessment services in order to focus upon consultation, media-related and writing work I draw upon my professional experience but this is in a general sense and in no way will identify any individual or disclose any personal information about an individual. For past assessments conducted by myself and for media-related work, which may continue to involve assessment of individuals for safeguarding and risk-assessment purposes the following is applicable:

 

  1. Information I process because I have a contractual obligation with you

When you commission an assessment from me and agree to my terms and conditions, a contract is formed between you and I.

In order to carry out my obligations under that contract I must process the information you give me. Some of this information may be personal information.

I may use it in order to:

  • Provide you with my assessment services
  • Provide you with suggestions and advice my services

I process this information on the basis there is a contract between us, or that you have requested I use the information before we enter into a legal contract.

 

  1. Information I process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse my website or ask me to provide you more information about my business, products and services, you provide your consent to me to process information that may be personal information.

Wherever possible and appropriate I aim to obtain your explicit consent to process this information, for example, by asking you to agree to sign a consent form prior to the onset of assessment.

Sometimes you might give your consent implicitly, such as when you send me a message by e-mail to which you would reasonably expect me to reply.

Except where you have consented to my use of your information for a specific purpose, I do not use your information in any way that would identify you personally.

 

  1. Information I process for the purposes of legitimate interests

I may process information on the basis there is a legitimate interest, either to you or to me, of doing so.

Where I process your information on this basis, I do so after having given careful consideration to:

Whether the same objective could be achieved through other means

Whether processing (or not processing) might cause you harm

Whether you would expect me to process your data, and whether you would, in the round, consider it reasonable to do so

For example, I may process your data on this basis for the purposes of:

  • Record-keeping for the proper and necessary administration of Kairen Cullen Chartered Psychologist Services LLP (KCCPS LLP).
  • Responding to unsolicited communication from you to which I believe you would expect a response
  • Protecting and asserting the legal rights of any party
  • Insuring against or obtaining professional advice that is required to manage KCCPS LLP risk
  • Protecting your interests where I believe I have a duty to do so

 

 

  1. Information I process because I have a legal obligation

I am subject to the law like everyone else. Sometimes, I must process your information in order to comply with a statutory obligation.

For example, I may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal information.

 

Specific uses of information you provide to us

  1. Information relating to your method of payment

First option:

I do not store information about your debit or credit card or other means of payment when you first provide it to us.

 

  1. Sending a message to KCCPS LLP

When you contact me, whether by telephone, through my website or by e-mail, I collect the data you have given to me in order to reply with the information you need.

I record your request and my reply in order to increase the efficiency of my business, KCCPS LLP Educational Psychologist Ltd.

I keep personally identifiable information associated with your message, such as your name and email address so as to be able to track my communications with you to provide a high quality service.

 

  1. Access to your personal information

8.1. To obtain a copy of any information that is not provided on my website you may send an email to kairencullen318@btinternet.com

8.2 After receiving the request, I will tell you when I expect to provide you with the information, and whether I require any fee for providing it to you.

 

  1. Removal of your information

If you wish me to remove personally identifiable information from my records, you may contact me at kairencullen318@btinternet.com

 

  1. Verification of your information

When I receive any request to access, edit or delete personal identifiable information I shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

 

  1. Retention period for personal data

Except as otherwise mentioned in this privacy notice, I keep your personal information only for as long as required by us:

12.1.   to provide you with the services you have requested;

12.2.   to comply with other law, including for the period demanded by tax authorities;

12.3. to support a claim or defence in court.

 

  1. Compliance with the law

My privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which I aim to do business. If you think it fails to satisfy the law of your jurisdiction, I should like to hear from you.

However, ultimately it is your choice as to whether you wish to use my services.

 

  1. Review of this privacy policy

I may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on my website on the day you use my website. I advise you to print a copy for your records.

If you have any question regarding my privacy policy, please contact me.

 

 

 

 

Kind regards,

 

Dr Kairen Cullen CPsychol. AFBPsS

HCPC Registered Practitioner Psychologist

Educational Psychologist